Never trust caller ID alone
Caller ID can be faked by anyone. A call appearing to come from your bank is not proof it's your bank.
Hang up and call back
If a "bank" calls you, hang up and call the official number on the back of your card. Real institutions don't mind.
No legitimate authority asks for OTP
Bank Negara, PDRM, LHDN — none of them will ever ask for your OTP, TAC code, or password over the phone.
Use Sazrika Guard
AI call screening intercepts the call before it reaches you — the scammer has to convince an AI first, not a human.
Check STIR/SHAKEN attestation
US calls now carry attestation. Level A means the carrier verified the caller. No attestation = higher risk.
Report suspicious numbers
Report to MCMC, your carrier, and community scam boards. Every report helps protect someone else.